website Maintenance

Web Maintenance & Editing

Creating your new brand and online presence is merely the beginning. Voodoo’s maintenance and support plans protect your investment. Our dedicated experts are here to provide continued technical assistance, update plugins, and resolve issues that arise unexpectedly.

When the only constant in this digital world is change, take comfort, knowing we’re here to keep everything running smoothly. Powered by our working knowledge of tech, design, and marketing best practices, we will ensure that your website is updated and performing at peak levels – ready to troubleshoot issues, fix domain and hosting problems, or discuss additional needs and upgrades for your brand.

Do you offer website hosting?

Yes!! We have partnered with Elliptical Hosting to provide you with outstanding WordPress hosting. We have been working with them since 2012 and think they are the best. Don’t worry, we’ll take care of everything for you! See pricing in the table above after choosing “Voodoo Hosting”.

Can you help me with my domain name?

Yes! We can discuss the different routes to take to secure your domain name and make sure it never expires.

What happens if my website goes down, is hacked, breaks, etc?

The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening. However, in the case your website gets rolled into the ER, we will be there right by its side communicating with the web host on your behalf. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

What are some of the premium plugins offered?

Some of the plugins we offer at no cost to you are:

Astra Pro ($169/yr)
Beaver Builder ($99/yr)
Beaver Beaver Ultimate Add-ons ($55/yr)
Beaver Builder PowerPack ($99/yr)
Gravity Forms ($59/yr)
Updraft Plus Backups ($42/yr)
Advanced Custom Fields Pro ($42/yr)
WP Rocket ($49/yr)
Blogvault ($149/yr)
Perfmatters ($24.95/yr)
Imagify ($120/yr)
Events Calendar Pro ($99/yr)

What tasks are included in the dedicated support time?

Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website involving installing a new plugin or a full design will likely result in a formal quote as those commonly go over the monthly dedicated time.

What if I need more hours?

If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan. However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for the time exceeded at our current support rate.

Can I really cancel anytime?

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to [email protected], and we will immediately stop the next payment.

My website was not built by Voodoo Creative, can I still be on a client plan?

Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with a dedicated webmaster. We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation, we will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed fee.

Can I get an email address through Voodoo Creative?

We can discuss the different options related to email. While we don’t offer the actual service, we have a few different options we can recommend to see which fits your business the best.

Related Services

WordPress & Plugin Updates
Content Updates
Edits, Revisions & Extras
Security Monitoring

Gloria L.

I tried other designers before finding Voodoo Creative and they outsourced everything, were expensive, and were slow to complete projects. Communication was also a struggle. I was so thankful to be able to connect with Christi. She works quickly, and always responds to my calls and emails. Don’t hesitate to hire her for your next project!